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Privacy Policy

Your privacy is important to us, and we take our responsibility to care for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you. This Privacy Policy describes what information GameYogi Pvt Ltd. collects and how we use, disclose, transfer, and store it. If you do not want GameYogi Pvt Ltd. to collect, store, use, or share your information as described in this Privacy Policy, you may not be able to play our games or use our services.

GameYogi Pvt Ltd., including its subsidiary companies, collects, stores and uses your information as a data controller to provide and develop GameYogi’s games, mobile applications, services, and websites (together referred to as the “Services”) in accordance with this Privacy Policy.

All of our Services, whether used on mobile devices, PCs, or other platforms, are governed by this Privacy Policy.

By using the Services, you consent to this Privacy Policy.

This Privacy Policy is effective as of July 26, 2024.

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, please see the “How to Contact Us” section below.

1 – How We Collect Your Information

GameYogi collects some information from you when you:

  • (a) Create an account
  • (b) Get a subscription to play our games
  • (c) Play our games or use game-related services
  • (d) Make a purchase within our Services
  • (e) Create user-generated content
  • (f) Watch advertisements within our Services
  • (g) Sign up for a newsletter
  • (h) Contact GameYogi customer service and take part in technical-support sessions
  • (i) Enter a contest, event, or sweepstakes, or participate in a challenge held by GameYogi
  • (j) Chat with other users of the Services
  • (k) Signal interest in participating in a playtest
  • (l) Share or contribute to our social media channels and other community websites, including forums
  • (m) Apply for a job

2 – Information We Collect

GameYogi collects only adequate and relevant information limited to the purposes defined hereunder.

a – Information You Provide Us

  • Contact information (such as your name and email address)
  • Your age
  • Your gender
  • Your birthdate
  • Your username and password
  • Profile information (such as a profile picture)
  • Information you provide when seeking help from our customer service (such as chat logs, contact details, and customer support tickets)
  • Other information you provide us (such as information used to identify a lost account)

b – Information We Automatically Collect Directly from You When You Use Our Services

  • Information about your game progress and activity
  • Information about your interactions with other players
  • IP address and device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
  • Information about your device (such as device name and operating system, browser information)
  • Information we collect using cookies and similar technologies (see our Cookies Policy for more information)
  • General geolocation information
  • Precise geolocation information (GPS), if you configure your device location settings
  • GameYogi player ID

c – Information We Obtain from Our Partners

  • Information received if you decide to connect to a third-party social network (such as Facebook or Game Center)
  • Information from billing and distribution partners (if you subscribe to certain games or make in-game purchases)
  • Information for advertising and analytics purposes to provide you with better Services
  • Information (such as IPs, Device IDs) from other partners for advertising

3 – How We Use Your Information

We collect personal information from you under normal circumstances when:

  • We have a legal obligation to collect and process personal information
  • We have your consent
  • We need the personal information to fulfill a contract and provide you with the Services, such as customer support, bug detection, and fraud prevention
  • The processing is in our legitimate interests and not overridden by your rights

We primarily use the information to provide you with a better gaming experience and also to:

  • Operate our business and enhance your gaming experience
  • Provide you with Services suitable for your age and compliant with applicable laws
  • Track your use of the Services to personalize your experience and provide tailored in-game offers
  • Facilitate sharing on social networks
  • Register your participation in contests and contact you if you win
  • Organize and manage events
  • Offer you playtesting opportunities
  • Protect against cheating, crime, or fraud
  • Identify and fix bugs and service errors
  • Use it for administration, analytics, research, and optimization
  • Compile statistics
  • Comply with regulatory and legal requirements and respond to requests from authorities
  • Ensure security requirements

We also use your information to:

  • Provide support, communicate with you, and respond to your requests
  • Personalize communication, handle your newsletter subscriptions, and send you promotional materials
  • Offer in-game surveys
  • Provide advertising suited to your interests and location
  • Measure the effectiveness of advertising

For some purposes, GameYogi may use analytics information to support business analysis and operations, product development, content personalization, advertising, and recommendations.

4 – How We Retain Your Information

GameYogi retains, uses, and stores your information as long as you are playing our games or using our Services, and for the period necessary to fulfill the purposes described in this Privacy Policy, in compliance with applicable laws. A longer retention period may be required to resolve disputes or respond to regulatory or police requests.

5 – How We Share Your Information

With GameYogi Entities

Your personal information may be transferred to other GameYogi entities, subsidiaries, processors, or third parties worldwide for legitimate business purposes.

With Third Parties

We use third-party services with limited access to your information for specific purposes, such as administration, analytics, optimization, advertising, prize delivery, marketing assistance, customer service, and data analysis. These third parties are authorized to use your information only for these purposes.

With Authorities

We may report to law enforcement activities we believe to be illegal and will investigate or take action to counter illegal activity, suspected abuse, or unauthorized use of the Services. We may also disclose your information if required by law or court order worldwide.

In Case of Sale of Our Game or Our Company

In connection with any sale or disposition of our game/s or our business, customer information is generally one of the transferred assets. Your information may be transferred to the acquirer.

6 – International Operations and Transfers of Your Information

As part of our international operations, we may transfer personal information to our affiliates worldwide for legitimate business purposes. We ensure that your personal information is treated securely and lawfully and receives adequate protection in the jurisdictions where it is processed.

7 – Security and Confidentiality of Your Personal Information

We implement security measures to safeguard and prevent unauthorized access to personal information collected through the Services. While we strive to protect your information, we cannot guarantee its security. In case of a security breach involving your personal information, we will inform you according to local regulations.

8 – Children

We encourage parents and guardians to teach their children about privacy. Users under the minimum legal age required in their country of residence cannot provide personal information. We prevent the collection and use of precise geolocation data and display only contextual advertising to such users.

9 – Job Applicants

If you submit a job application, we collect information such as your name, phone number, email address, and education history. This information is governed by the GameYogi Privacy Policy.

10 – Your Rights

You can correct any information you have provided by contacting us. You have the right to access, rectify, or erase your information. If you withdraw your consent or request the deletion of your information, we will stop processing your information but may store it to comply with regulatory or police requests.

If you are the parent of a child under 13 years of age (or under another age specified by applicable regulations) and believe your child has provided us with information, please contact us to delete the information from our system.

11 – Third-Party Services

The Services may link to external sites beyond our control. This Privacy Policy covers only the way we treat personal and non-personal information collected through the Services. By accessing external sites, you agree to their privacy policies.

12 – Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. Material changes will be re-posted in the “Privacy” section of our websites and apps with the date the modifications were made. Your continued use of the Services after such changes constitutes your acceptance.

13 – Legal Disclaimer

Our Services operate AS IS, and we do not guarantee their availability or that your use will be uninterrupted or error-free. This Privacy Policy is governed by the laws of your country of residence. Any dispute arising from the use of the Services shall be submitted to the competent courts of your country of residence.

14 – How to Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, please contact us:

  • By sending an email to info@gameyogi.com
  • By writing to the GameYogi Data Protection Officer, 1115 – Shivalik Satyamev, At Vakil Saheb Bridge, Sardar Patel Ring Road Bopal, Ahmedabad, Gujarat-380058, India.